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Terms of service

General terms and conditions (GTC) for orders in the online shop of fishbelly lingerie

1. Scope

The following general terms and conditions (GTC) apply between fishbelly lingerie, Dipl.-Des. Jutta Teschner, Rosenthaler Str. 40-41, Hof 7, 10178 Berlin (hereinafter also:we/us) and you or the person who represents you legally, for all orders via our online shop and , insofar as no deviating provisions are agreed between you and us in individual cases . Our terms and conditions also apply if you should use terms and conditions that conflict with or deviate from our terms and conditions. These conflicting or deviating conditions only apply with our express consent.

Our online shop is aimed exclusively at consumers. Entrepreneur customers can contact us directly with inquiries using the above contact options. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with:

fishbelly lingerie - Dipl Des. Jutta Teschner , Rosenthaler Str. 40-41, Hof 7, 10178 Berlin, Germany

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the button after you have given us all the information necessary for the conclusion of the contract (delivery address, billing address, e-mail, payment information and payment method) by entering the in the fields provided for this purpose and you have agreed to the validity of these General Terms and Conditions . Immediately after sending the order, you will receive another confirmation email containing a summary of the goods you have ordered, payment instructions, if applicable, and cancellation instructions .

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract:German

We save the text of the contract and send you the order data and our terms and conditions in text form. You can also view and print out the General Terms and Conditions on our website at any time. Registered customers can also view the text of the contract in our customer login.

4. Terms of delivery , prices, shipping costs

The indicated prices include the statutory sales tax and other price components. In addition, there are explicitly stated shipping costs, which are to be borne by you. These are calculated depending on the weight, shipping destination and shipping company. Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

You also bear other costs incurred by shipping the goods, in particular customs duties or taxes for orders outside the EU. Our current prices at the time of the respective contract conclusion apply.

The handover of the ordered items to the selected shipping company takes place within 3 working days for orders within the EU. The period begins to run on the day after receipt of payment. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the following working day. The standard shipping time of the selected shipping company is then between 2-4 working days (Monday-Saturday).

If items have been ordered with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that was ordered.

Unless otherwise agreed, delivery will be made from our warehouse to the delivery address you specified. You must bear any additional delivery costs for additional expenses that arise because you or a person authorized by you and willing to accept the delivery cannot be found at the delivery address given at the time of delivery.

You basically have As an alternative to shipping the goods, you have the option of picking up the ordered goods from fishbelly Lingerie, Rosenthaler Straße 40-41, Hof VII, 10178 Berlin, Germany during the following business hours:Mon - Sat 12 p.m. to 7 p.m

We do not deliver to packing stations.

5. Payment , Due Date, Default

You undertake to pay the purchase price immediately upon conclusion of the contract, unless another payment method has been chosen and agreed. We will inform you of our payment details in our contract confirmation, insofar as this is necessary for the payment method you have chosen. Once full payment has been credited to us, we will ship the item(s) you have ordered to you.

The following payment methods are generally available in our shop:

Credit card

When placing the order, enter your credit card details. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be debited immediately after conclusion of the contract.

Apple Pay

If you have activated the Apple Pay function with the provider Apple, you can shop with your Apple ID in the Safari browser. To do this, legitimize the access data and confirm the payment order. Payment is made immediately after placing the order. Further information is provided during the ordering process.

PayPal

During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal after the goods have been dispatched. You'll get more information during the ordering process.

Immediately by Klarna

After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.

Purchase on account via Klarna

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna in each case. When purchasing on account with Klarna, you always get the goods first and you always have a payment period of 14 days. Klarna 's complete terms and conditions for purchase on account can be found here.

Any applicable transfer, payment and/or transaction fees are to be borne by you, unless otherwise stated.

If you are in arrears with your payment, we are entitled to demand interest on arrears at a rate of 5 percentage points above the base interest rate announced by the European Central Bank per year. If we can prove greater damage (e.g. due to returned direct debits), we can demand compensation for this greater damage instead of default interest. However, you are at liberty to prove that no damage or only a small amount of damage has occurred.

6. Retention of Title

We reserve ownership of the goods until the purchase price has been paid in full.

7 . transport damage

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

8 . Warranties and Guarantees

The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

If, in the case of legitimate defects, we meet our obligations to provide a replacement delivery, you are obliged to return the defective goods that were delivered first at our expense but at your own risk within fourteen days of receipt of the replacement delivery. In order to avoid losing the item to be returned, we may ask you in such a case to commission a shipping company with the return shipment that has a so-called tracking system that can be used to track the whereabouts of the shipment.

9. Liability

We are only liable for our own fault and only for intent and gross negligence, regardless of the legal basis. For slight negligence, we are only liable for the violation of essential contractual obligations for reimbursement of expenses and damages and limited to the direct, foreseeable damages. In this case, we shall not be liable for indirect damage, consequential damage and lost profit. An essential contractual obligation for us is in particular the obligation to hand over a purchase item free of defects.

The above exclusions and limitations of liability also apply to our employees, representatives or vicarious agents. However, they do not apply if personal injury has occurred or if rights have been violated intentionally or through gross negligence. They also do not apply to claims under the Product Liability Act (ProdHaftG).

10 . dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here . We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

11. Final Provisions

The law of the Federal Republic of Germany. The UN sales law does not apply.